Webinar Policy

Facilitator Capacity Policy

Webinar courses have at least one facilitator. For larger groups of students, more facilitators will be present with a facilitator ratio of at least 1:50. The facilitator will assist with sign-in and sign-out, attendance tracking, and addressing tardiness and lack of student participation during the course.

Lack of Presence & Class Tardiness Policy 

All students must be on camera and visible from the shoulders up, for the entirety of the course, except during sanctioned breaks. Students must be engaged and actively participating during the webinar. Students cannot be on phone calls, texting, or otherwise distracted during the webinar. Students are required to participate in webinars from their laptops or desktop computers. The use of their cell phone is not permitted.

The facilitator has the authority to remove a student for lack of participation as follows:

  1. If the student is off camera or is disengaged from the webinar for a cumulative 10 minutes or more of the course, they will be removed with the potential option to reschedule their webinar on another date at the provider's discretion/availability.
  2. If the student answers less than 90% of the engagement activities (polls, quizzes, activities, etc.), they will not receive credit for the course and will need to take another course or webinar to receive credit.

The facilitator shall address tardiness as follows:

  1. For a class that is 1 to 2 credit hours, if the student is 5 minutes or more late, the student will not be allowed to enter the class.
  2. For a class that is 3 or more credit hours, if the student is 10 minutes or more late, the student will not be allowed to enter the class.

We reserve the right to remove a student for distracting or inappropriate behavior, including abusive or inappropriate language in the chat or on camera.

Registration, KBA, Attendance, Student Participation, Rules of Conduct, and Course Documents

Registrations and enrollment for webinars are conducted through Maximum Acceleration’s website and our LMS (Moodle). Registration includes creating a unique username and password to access the webinar within the LMS. Acceptance of the Rules of Conduct, downloading course materials, accessing the Zoom meeting link, and receiving the course completion certificate after the webinar all take place within the webinar course housed within our LMS.

For identification verification purposes, both before and during the webinar, students will be required to complete Knowledge Based Authentication (KBA) questions based on a student questionnaire completed by the student prior to the start of the webinar. 

Additionally, we will verify attendance by keeping the course chat record and using an attendance tool available through Zoom.

The facilitator will also ensure that all students are participating through visual verification.

As soon as students complete the registration process, they will be provided with all course documents within the webinar course, accessible through our LMS. Downloading the course documents (including the textbook and syllabus) is mandatory, and students are encouraged to take notes throughout the course.

The Rules of Conduct must be accepted within our LMS by the student before they will receive access to the Zoom meeting link. A copy of the ROC is also provided on the second page of the course syllabus.

Certificates & Course Completion

Students will receive their certificate via the webinar course, accessed through our LMS, after the course. Course completion will be reported to the NMLS within seven (7) calendar days.

Attendance records will be retained for all webinars will be kept for five years.

Technical Requirements

Maximum Acceleration uses ZOOM as our webinar platform. If connection issues occur, students are expected to proactively communicate issues to the instructor or facilitator immediately.

Acceptable devices include:

  • Desktop computers
  • Laptops
  • Tablets – must have all the same compatibility as a desktop and/or laptop (camera,  keyboard, etc.)

NOTE: Cell phones are not an acceptable device.

To effectively view video online or from a remote connection, students must have a high-speed (broadband) internet connection or video broadcast capability.  Zoom is compatible with all common internet browsers, including Google Chrome, Microsoft Edge, Mozilla Firefox, and Safari. If the student anticipates any issues with joining the webinar or has any technical questions related to Zoom, they will be encouraged to contact us before the day of the webinar so that we can assist them in navigating the potential issue. If a technical issue arises on the day of the webinar, we will do our best to assist the student, but if it keeps the student from entering the course on time, they may be asked to reschedule.

Webinar Policies for Maximum Acceleration

Facilitator Capacity Policy

Webinar courses have at least one facilitator. For larger groups of students, more facilitators will be present with a facilitator ratio of at least 1:50. The facilitator will assist with sign-in and sign-out, attendance tracking, and addressing tardiness and lack of student participation during the course.

Lack of Presence & Class Tardiness Policy 

All students must be on camera and visible from the shoulders up, for the entirety of the course, except during sanctioned breaks. Students must be engaged and actively participating during the webinar. Students cannot be on phone calls, texting, or otherwise distracted during the webinar. Students are required to participate in webinars from their laptops or desktop computers. The use of their cell phone is not permitted.

The facilitator has the authority to remove a student for lack of participation as follows:

  1. If the student is off camera or is disengaged from the webinar for a cumulative 10 minutes or more of the course, they will be removed with the potential option to reschedule their webinar on another date at the provider's discretion/availability.
  2. If the student answers less than 90% of the engagement activities (polls, quizzes, activities, etc.), they will not receive credit for the course and will need to take another course or webinar to receive credit.

The facilitator shall address tardiness as follows:

  1. For a class that is 1 to 2 credit hours, if the student is 5 minutes or more late, the student will not be allowed to enter the class.
  2. For a class that is 3 or more credit hours, if the student is 10 minutes or more late, the student will not be allowed to enter the class.

We reserve the right to remove a student for distracting or inappropriate behavior, including abusive or inappropriate language in the chat or on camera.

Registration, KBA, Attendance, Student Participation, Rules of Conduct, and Course Documents

Registrations and enrollment for webinars are conducted through Maximum Acceleration’s website and our LMS (Moodle). Registration includes creating a unique username and password to access the webinar within the LMS. Acceptance of the Rules of Conduct, downloading course materials, accessing the Zoom meeting link, and receiving the course completion certificate after the webinar all take place within the webinar course housed within our LMS.

For identification verification purposes, both before and during the webinar, students will be required to complete Knowledge Based Authentication (KBA) questions based on a student questionnaire completed by the student prior to the start of the webinar. 

Additionally, we will verify attendance by keeping the course chat record and using an attendance tool available through Zoom.

The facilitator will also ensure that all students are participating through visual verification.

As soon as students complete the registration process, they will be provided with all course documents within the webinar course, accessible through our LMS. Downloading the course documents (including the textbook and syllabus) is mandatory, and students are encouraged to take notes throughout the course.

The Rules of Conduct must be accepted within our LMS by the student before they will receive access to the Zoom meeting link. A copy of the ROC is also provided on the second page of the course syllabus.

Certificates & Course Completion

Students will receive their certificate via the webinar course, accessed through our LMS, after the course. Course completion will be reported to the NMLS within seven (7) calendar days.

Attendance records will be retained for all webinars will be kept for five years.

Technical Requirements

Maximum Acceleration uses ZOOM as our webinar platform. If connection issues occur, students are expected to proactively communicate issues to the instructor or facilitator immediately.

Acceptable devices include:

  • Desktop computers
  • Laptops
  • Tablets – must have all the same compatibility as a desktop and/or laptop (camera,  keyboard, etc.)

NOTE: Cell phones are not an acceptable device.

To effectively view video online or from a remote connection, students must have a high-speed (broadband) internet connection or video broadcast capability.  Zoom is compatible with all common internet browsers, including Google Chrome, Microsoft Edge, Mozilla Firefox, and Safari. If the student anticipates any issues with joining the webinar or has any technical questions related to Zoom, they will be encouraged to contact us before the day of the webinar so that we can assist them in navigating the potential issue. If a technical issue arises on the day of the webinar, we will do our best to assist the student, but if it keeps the student from entering the course on time, they may be asked to reschedule.